Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Where Your Fans Come First, Always
At Fanmerica, we connect brands with people through innovative ideas and unforgettable experiences.
Join the Movement of Creativity
Discover How We Connect Brands with Fans
May 2003
Our Journey
Fanmerica began its mission to connect brands with audiences through innovative experiences and original concepts that resonate deeply with consumers.
January 2020
Creative Expansion
In 2021, we expanded our creative team, enhancing our ability to deliver unique and engaging branded entertainment that captivates audiences.
March 2021
Innovative Partnerships
By 2022, we forged strategic partnerships with leading brands, further solidifying our position as a pioneer in consumer engagement and loyalty.
June 2022
Future Vision
Looking ahead, we aim to revolutionize the way brands connect with fans, focusing on creativity and original thinking to drive engagement.